Returns & Exchanges

At IFI's Online Store, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help simplify your exchange or refund process.

1

Initiate Your Request

Log into your account portal and select the order containing the items you wish to return to receive a digital return authorization.

2

Pack Your Items

Securely place the unworn garments with all original brand tags attached into the original shipping packaging to ensure protection during transit.

3

Attach the Shipping Label

Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package, covering any previous delivery marks.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing